SOLUTIONS HOSPITALITY COACHING
Do you want to become a top-performing leader?
Time is precious, and it’s challenging to get there alone. The best leaders are qualified coaches who can help them move the needle toward their highest aim, session after session. One of our key success secrets is that we choose to help leaders like you take hard steps to build soft skills.
Your leadership growth requires more than one-off trainings or a life coach acting as a feel-good sounding board. It requires experience from a professional who has spent time in the ranks doing many of the very jobs of professionals we are now coaching. It requires an integrated approach and ongoing iteration. We help leaders and teams like yours achieve lasting growth through our experiential coaching style and our best systems, tools, and processes. Our top clients refer to them as JessTalk STP’s and they have served countless leaders and executives to level up their professionalism and leadership style.
We connect with our hospitality clients to align leadership teams and co-create strategies to drive growth and development. Our main goal is to help you enhance performance through the power of highly customized executive coaching-centered leadership programs for hospitality professionals like you. To create the best team synergy, we facilitate custom experiential leadership and communication engagement workshops.
Our clients tell us that our leadership development keynotes and workshops bring them extreme value and allow their leaders to connect to a solid roadmap while pushing the envelope on their professional growth and development plan. The clients we have served from our executive leadership coaching platform have met with continuous and never-ending improvement, supported by multiple promotions.

“Jesse has a great program that he tailors based on the individual’s personal traits, so you do not experience a cookie-cutter program that may not work for you. He is the best professional coach you can find for our industry, and I believe he would positively impact any company.”
Maria Cohen, Vice President
National Casino Marketing
Pinnacle Entertainment
--- Workshop, Keynote & Coaching Highlights ---
We find great value in helping those new and experienced leaders like you discover the best ways for you to break through to success. After spending 36 years in the hospitality industry, plus another 18 years serving leaders, executives, and presidents of multibillion-dollar operations, we’ve found a real need for those in the hospitality industry to discover the best way to create breakthrough success.
HOW WE WORK
Are you a hospitality leader or organization looking for a highly customized facilitation, coaching, training, implementation, and accountability program in order to infuse your desired growth?
We help you create an incentive towards your DESIRED growth and development. We aim to deliver measurable outcomes through our DESIRE process. The breakdown goes as follows:
Discovery – Engage – Strategy – Implement – Results – Evaluate
Additional key areas of focus for hospitality executives and companies:
- Improving your “power of communication”
- Managing conflict
- Creating authentic teamwork
- Developing strong leadership
JessTalk Executive Coaching Client
“Jesse is very patient with me. Not patient to the point of letting me get away with not putting in the effort, but patient enough to allow me to grow into new behaviors at my pace.”
Catherine Siefert
Vice President of Hotel Operations
Park MGM
OUR SERVICES
Hospitality Coaching Expectations
You may be asking yourself, "How do I get started?" We begin with a discovery process, during which we will send you our “custom coaching expectations” to determine if we are a good match for working together. The discovery phase is used as the gateway for creating synergy as we partner with you. It forms the initial launch point for the DESIRE process and helps give us a solid baseline for your current situation and performance, plus an understanding of your highest wants and needs.
Hospitality Individual Coaching
Our executive coaching program is designed to break through to success and transform. It provides the right amount of attention in the needed areas of development to accelerate your breakthrough process. The program includes tailored one-on-one sessions between you and your coach and focuses on leaders’ real-life circumstances and opportunities.
Hospitality Group Coaching
An excellent alternative for you is to create a synergy based on efficient timing and needs, and those who still seek robust growth and development to achieve breakthrough results. Group coaching sessions take place via online web conferencing platforms. We limit our group participants to 12 to keep the group intimate and still have a voice. We have developed our Breakthrough Success Plan, a virtual classroom series designed to deliver the same quality of growth and development opportunities that are available in our individual coaching.
Hospitality Executive Coaching
If you are a seasoned leader looking to improve how you relate to your team members, superiors, and customers, you may be best suited for our private one-on-one coaching. Building self-awareness is the first step toward growth. Our Color Code Personality Assessment helps you gain clarity on existing strengths, limitations, and development opportunities that are life-changing and easy to implement.
We know that your highest leadership performance is an important component of your success. During your coaching sessions, an experienced hospitality coach will help build a custom development plan based on your assessment results. With the help of your hospitality coach, you will set your own growth goals. Together, specific actions will be defined to track your progress and hit your leadership development targets.
JessTalk Executive Coaching Client
Larry Lewin, President & CEO
Lewin International
Your workplace dynamics are changing rapidly, and having the best systems, tools, and processes to respond to the hospitality industry is ever-evolving and requires a willingness to change, adaptability, and constant and never-ending improvement. In terms of bringing it all together, we seek to integrate breakthroughs and capture insights for a new, evolved leadership style.
Hospitality Keynotes & Workshops
Our keynotes and workshops are aimed at helping hotel and casino resorts and teams transform their communication and, ultimately, drive leadership development, greater efficiency, and higher profitability. Our workshops are not capped by the number of people we have the ability to engage and connect with. We have served audiences as small as 10 members up to 2,000 participants.
Our custom pre-event questionnaire ensures that we design a storyboard to connect with all of your participants in our keynotes and workshops.
All engagements start with a mutually agreed-upon engagement plan, which we call a custom pre-event questionnaire. This questionnaire offers a detailed look at the problem areas and areas where your team or company is excelling.
JessTalk Executive Coaching Client
Bill Wright
Sr. Vice President of Operations
Boyd Gaming
Our pre-event questionnaire assesses your current team’s leadership style, communication skills, leadership effectiveness, ability to overcome blocks, develop vision, and manage change.
If you are a leader who is either new to the role or seeking to gain responsibility from Supervisors, Directors, Executive Directors, C-Suite, Presidents, Partners, Founders, etc., then our private one-on-one coaching sessions, which are held in-person and by phone or Zoom, are perfect for you. As mentioned above, our group coaching sessions take place via online web conferencing platforms through the connection of the Breakthrough Success Plan virtual classroom series.